QA Manager

  • Department: Quality
  • Location: Hampden Park, Eastbourne
  • Education Level: University degree
  • Employment Type Level: Full Time
  • End Date: 01-Jun-2018

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Have you got a background in Quality backed up by experience gained in the industry?  Then you might be just what we're looking for at Teva....

About us...

We touch the lives of over 200 million patients every day, and billions every year. After all, everyone needs healthcare or medication at some point. Yet until today, you may not have heard of us.

We’re Teva and we’re the company that supplies more medicines to the NHS than anyone else. We’re a fundamental part of the UK healthcare system.

We have the largest medicine cabinet in the world, but these days, people know more and expect more from their healthcare provider. People are taking a more active role in managing their health, through technologies such as smartphone apps, sensors and monitors.  They are looking to us for solutions, better health outcomes, information and support.


Eastbourne is the home to our Packaging Operations facility, where Teva packs over five billion pharmaceutical tablets and capsules a year.  Every second of every day over 350 tablets and capsules are taken by patients in the UK, so if you join us you’ll be working for the biggest supplier of medicines to the NHS.

Overall Job Purpose:

The purpose of this role is to provide leadership to and development of the Quality function to enable delivery of first class support and Quality oversight across the site to ensure that all activities are carried out in a GMP compliant manner

You will provide day-to-day management of product release activities within Quality for all Eastbourne managed products including those manufactured by a third party manufacturer for the UK market.

You will ensure that the Eastbourne site operates in a compliant manner by managing the provision of appropriate, cost effective and robust Quality Systems & Support Services to provide a timely and comprehensive monitoring and reporting of GMP compliance / non - compliance performance across the site.

You will be responsible for managing the personnel of the department, setting goals, managing department resource/priorities, and measuring individual performance in line with set goals and the Teva values.

Skills & Experience

  • Literate / numerate to GCSE level (or equivalent)
  • Educated to degree level or equivalent experience in pharmaceutical industry

Knowledge & Experience:
  • Experience in a Pharmaceutical/Food Packaging environment or relevant manufacturing and production environment preferable
  • Experience in a management role
  • Knowledge of regulatory compliance and pharmaceutical legislation
  • Comprehensive understanding of EU regulatory guidelines, product licensing processes, GMP requirements & Quality Management systems
  • Comprehensive understanding of the principles of risk management as defined in ICH Q9 and its practical application in a manufacturing / packing environment with appropriate experience with the various tools for root cause analysis
  • Corporate membership of appropriate professional body
  • Preferable experience in MHRA inspection

  • Well-developed communication skills with the ability to persuade and influence all levels of colleagues
  • Strong and influential with a proven track record in leading the introduction of change
  • Proven ability to plan resources and manage priorities to consistently deliver on time against tight project timelines.
  • High level of problem solving skills, able to use a range of structured tools to complement background knowledge
  • Excellent team management skills with the ability to develop talent and tackle underperformance whilst maintaining teamwork and commitment
  • Ability to make sound decisions based on evidence and considering all business, quality and safety factors into account

Main Responsibilities

  • Apply Quality resources appropriately to ensure smooth running and day to day activities of the Eastbourne Quality Management System including; deviations, CAPAs, audits, documentation systems, training and change management.
  • Ensure the organisation and provision of resource for Eastbourne batch release process, through the preparation and provision of necessary documents, documentation review and approvals. Prioritise departmental work to enable the site to supply the drugs needed by the patient to the patient right first time.
  • Develop department short & long term strategies in co-operation with site senior leaders and Quality Management. We are consistently striving to improve and as a result we need to take the journey of change often. The strategies developed and championed, must promote improvement initiatives which will incorporate, change management, behavioural management, staff development opportunities and process improvement opportunities.
  • Lead and manage the Quality team using experience, training and Teva Compass’ effective management tools and techniques. Teva Compass includes tools to execute performance and reward (Connect), manage actions after outputs from the employee survey and supporting materials to bring the Teva Leadership Framework to life.
  • Understand, and accurately follow internal Quality procedures (local and global) & GMP guidelines and EU legislation.